Guiding recovery and resilience when it matters most.
Your Path to Healing
When individuals or teams experience a sudden, traumatic, or high-stress event — such as a serious accident, workplace tragedy, natural disaster, or crisis situation — the emotional impact can be significant. Critical Incident Stress Management (CISM) is a structured and supportive approach designed to help people process these experiences, reduce emotional distress, and begin to restore balance and wellbeing.
CISM is an internationally recognized model that provides early intervention and psychological first aid following critical incidents. It includes a range of responses — from individual defusing sessions to group debriefings — that allow participants to talk through what happened, share emotional responses, learn about common reactions to trauma, and identify coping strategies and supports.
This process is not psychotherapy, but rather a preventative and educational tool aimed at reducing the likelihood of long-term stress reactions, burnout, or post-traumatic stress. It helps normalize what individuals may be feeling and provides a compassionate space to debrief and regroup in the aftermath of a difficult experience.
At Dale Counselling Services, I am formally trained in both individual and group Critical Incident Stress Management and Debriefing, allowing me to provide tailored interventions for first responders, healthcare professionals, workplaces, or community organizations following crisis events.
My approach is grounded in compassion, professionalism, and trauma-informed care — ensuring that each person or team feels supported, understood, and equipped to move forward in a healthy way.
Supporting individuals and communities through difficult moments is at the heart of what I do — helping people find grounding, healing, and hope after crisis.